Privacy Statement
We recognize the importance of protecting the privacy of personally-identifying information that may be submitted to us when you visit our website. The information we receive depends on what you do when you visit our site. This is how we handle the information we learn about you from your visit to our website.
If you visit our site to read or download information on our web pages such as press releases and checking and savings account information:
We collect and store only the following information about you: name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, or a similar domain corresponding to your Internet Service Provider “ISP”); date and time you access our website; pages you may have visited on our site; and Internet address of the website from where you came to visit our website.
We use the information we collect to measure the number of visitors to the different pages and sections of our site, and to help us make our site more useful to visitors.
If you visit our website to use interactive banking tools such as financial calculators and self-tests:
You may be asked for personal information in order to complete the requested analysis or evaluation. This information is NOT retained.
If you identify yourself by sending an e-mail or filling forms such as applications, check reorder forms, contact forms and guest registers:
You may be asked for personally-identifying information in order to process your e-mail, form or application. This information may be retained by us and our business partners for processing and to facilitate decisions. Information you submit to us is treated no differently than any information you might provide in a written format such as a brochure application, reorder slip to order checks, or a letter.
We Want To Be Very Clear. We protect and safeguard the privacy of users of our on-line services, just as we do throughout the rest of our business. We will use personal information to identify you, to communicate with you, and to help us answer your questions.
We will NOT sell personally-identifying information to a third party for the purpose of solicitation or provide personal information to a third party for its own use.
Sometimes we send our customers information about our products and services. If you do not wish to receive this information, or if you believe that your personal information is incorrect please contact us. We will investigate the situation and if appropriate update our records.
When visitors come to our website, we may place cookies (small text files stored in the web browser’s cache) on the visitors’ internet browsers for targeted advertising purposes. This may include cookie identifiers, tracking pixels and related technologies. Cookies are not programs and cannot harm your computer. Should you wish to opt out of receiving targeted ads, please visit this site to opt-out or learn more.
This section of our privacy notice also provides details about internet-based advertising and marketing, google analytics, and your choices with respect to this type of advertising.
We use Google Analytics’ third-party audience data such as age, gender, and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interested and preferences. For example, you may see an ad on this website or another because we contract with google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
We also use cookies to gather certain information about users, such as browser type, server, language preference, and country, in order make your user experience more consistent and convenient. We may also use your IP address to determine your geographic location at city or postal code level in order to provide you with relevant content.
We recognize how important your online privacy may be to you, you may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests by editing your preferences with Google Display Network ads at: www.google.com/ads/preferences. To opt out of receiving ads from Segmint’s clients on the Open Internet, please visit this opt-out site.
Because the opt-out and preference control pages are specific to the individual browser used to visit it, and because that page is not operated by NBSB, we are unable to perform opt-outs on your behalf.
If you have any questions that are not answered in this section please contact us.
Primary Federal Regulator
Website: Federal Reserve Consumer Help (FRCH)
Phone: 888-851-1920 (Phone), 877-766-8533 (TTY)
File a Complaint
Security Statement
Our website brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features a VeriSign-issued Digital ID for the bank’s Internet Service Provider hosting our website, Secure Sockets Layer (SSL) protocol for data encryption, and a router and firewall to regulate the inflow and outflow of server traffic.
Secure Data Transfer
Once a server session is established on an https secure page, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank’s server issues a public key to the end user’s browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.
Router and Firewall
Secure forms must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.
Using the above technologies, your Internet loan application and check reorder transactions are secure.
