Report Fraud and Scams

If you find yourself a victim of financial fraud or theft, we have gathered information on where and how to report the suspicious activity.

We also encourage you to contact North Brookfield Savings Bank immediately to report any fraud or scams by calling 866-711-6272 or by visiting any branch location. We are always here to help.

 

Identity Theft

Organization to NotifyWebsiteTelephone
Federal Trade CommissionIdentityTheft.gov1-877-438-4338

 

Mail Fraud

Organization to NotifyWebsiteTelephone
U.S. Postal Inspection Serviceuspis.gov1-800-275-8777
Massachusetts Attorney General's Officemass.gov1-617-727-8400

 

Internet Fraud

Organization to NotifyWebsiteTelephone
Federal Trade Commissionreportfraud.ftc.gov1-202-326-2222
Massachusetts Attorney General's Officemass.gov1-617-727-8400
FBI Internet Crime Complaint Center (IC3)ic3.gov

 

Email Scams

To report phishing or spoofing

Organization to NotifyWebsite or EmailTelephone
Federal Trade Commission
Forward the spam email
to spam@uce.gov
1-202-326-2222
Federal Bureau of Investigation
ic3.gov
Company AffectedForward the spam email to the
company that is being spoofed

 

Telephone Fraud

Organization to NotifyWebsiteTelephone
Federal Trade Commissionftc.gov1-202-326-2222
Massachusetts Attorney General's Officemass.gov1-617-727-8400

 

Text Message Fraud

Organization to NotifyWebsiteTelephone
Federal Trade Commissionftc.gov
1-202-326-2222
From Your Text App (for iPhone)apple.com
From Your Text App (for Android)google.com
Copy and Forward the Message7726

 

Social Security Fraud

Organization to NotifyWebsiteTelephone
Social Security Administration
Office of the Inspector General
socialsecurity.gov
1-800-269-0271

 

Elder Financial Exploitation

Organization to NotifyWebsiteTelephone
The National Elder Fraud HotlineToll Free

833-FRAUD-11

(833-372-8311)
Mass.gov Elder Abuse Hotlinemass.gov/report-elder-abuse 1-800-922-2275

 

 

 

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